• ‘Online Sales Advisor’ offers customers ultimate convenience
• Customers can search and reserve a new car online direct from local inventory
• Platform also provides an instant valuation of a customer’s trade-in as well as financing options
• Payment gateway enables customers to pay a small, refundable deposit
• Jaguar & Land Rover are the first premium car brands in Singapore to offer this end-to-end service to its customers
8 JUNE 2018, SINGAPORE – Jaguar & Land Rover, together with retail partner Wearnes Automotive, today launched its online reservation platform https://online-sales-advisor.jaguar.com.sg and https://online-sales-advisor.landrover.com.sg, offering time-poor customers the option of finding and reserving the vehicle of their choice anytime, anywhere.
“Our customers are smart and digitally savvy,” says Robin Colgan, Managing Director, Asia Pacific Region. “We recognize that the way Singaporean customers shop and make decisions has changed dramatically and we are committed to keeping up with them. We believe in transparency, and this system takes all the information that our sales teams have on vehicle availability, pricing, and used car values, and places it directly in the hands of our customers.”
The user-friendly site that can be accessed via our websites directs customers effortlessly through the process of selecting a vehicle. With live inventory lists literally at their fingertips, customers can select a vehicle, offer their current cars for instant valuation, and see available financing options.
“Two years ago we launched the highly successful Cyber Monday campaign where customers could bid for a specific model online. With the introduction of this e-commerce site, it builds on our continuous journey towards enhancing our customers’ experience through digital innovation.” explains Corinne Chua, General Manager, Wearnes Automotive. “Our customers today are very knowledgeable and have a clear idea of what they want. They appreciate the option of gathering further information at their convenience, without multiple trips to the showroom or long calls during office hours to check availability. We’re experiencing high demand, particularly on new models like the Jaguar E-PACE, so the opportunity to choose and reserve a vehicle before visiting the showroom removes the stress from the showroom visit and gives our customers complete transparency.”
Customers can pay a small, fully-refundable deposit to reserve a vehicle until they are able to visit the showroom and enjoy a test drive. Jaguar & Land Rover are the first premium car brands in Singapore to offer this end-to-end service to its customers.
About Jaguar Land Rover
Jaguar Land Rover is the UK’s largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel-drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques.
We employ more than 43,000 people globally and support around 240,000 more through our dealerships, suppliers and local businesses. Manufacturing is centred in the UK, with additional plants in China, Brazil, Austria and Slovakia.
At Jaguar Land Rover, we are driven by a desire to deliver class-leading vehicles, which will provide experiences our customers will love, for life. Our products are in demand around the globe. In 2017 Jaguar Land Rover sold 621,109 vehicles in 130 countries, with more than 80 per cent of our vehicles being sold abroad.
Our innovation is continuous: we will spend more than £4 billion in the coming year on new product creation and capital expenditure.
From 2020 all new Jaguar Land Rover vehicles will be electrified, giving our customers even more choice. We will introduce a portfolio of electrified products across our model range, embracing fully electric, plug-in hybrid and mild hybrid vehicles as well as continuing to offer ultra-clean petrol and diesel engines.
For more information, please contact:
Marketing Manager, Jaguar
Wearnes Automotive Pte. Ltd.
Tel: +65 6378 2680
Marketing Manager, Land Rover
Wearnes Automotive Pte. Ltd.
Tel: +65 6378 2607
Jaguar Land Rover, Asia Pacific Importers
Tel: +65 6679 7671